FeeBack is a mobile app that links crowdsourcing mystery shoppers with businesses in the hospitality industry to control the quality of customer experience by encouraging real customers to answer a set of questions that reflects their visit experience and then they will be getting back a full/partial refund as a result of leaving constructive feedback. It’s a win-win trade for both the businesses and their customers.
Customers save money, businesses know the ins and outs of their businesses.
It’s a market research tool with a lot of fun involved.